There are two instances of Powerbeats in Bluetooth list, one for each ear. Serial number not showing in general about. No other way to check serial number without box. Press and holding button for 15 seconds won’t make it reset. Kinda hard to bring it to Apple with no serial number.Turn on Bluetooth on your Mac or other device. Place the Beats Fit Pro earbuds in the case. With the case lid open, hold your Beats Fit Pro next to your Mac or other device. Press and hold the system button on the charging case until the LED blinks. Open the Bluetooth menu on your Mac or other device. For example, on your Mac, choose Apple menu ...Jan 12, 2023 · Fix #1: Check That Your Beats Have Enough Charge. One of the main reasons your Beats won't connect to your device is because of a barely-charged battery. Make sure your Beats headphones or earbuds have at least a 20-minute charge on them before trying to connect them to your iPhone. Unlike AirPods, your Beats headphones won't turn off ... Click Devices. Select Bluetooth & other devices in the left pane, then toggle on the Bluetooth button. Click the plus icon next to Add Bluetooth or other device. Select Bluetooth . Select your Beats wireless from the list of all discovered Bluetooth devices, then follow any other on-screen instructions.r/beatsbydre. Join. • 25 days ago. The translucent finish is everything I hoped it would be. This 1990s kid is thrilled. 1 / 3. 120. 47. r/airpods. Powerbeats Pro - Android firmware won't update. Anyone else have this issue ? My beats are currently running firmware 2C48 and the Android beats up keeps notifying me of a firmware update to 3A283 (Which i think is the latest Airpod FW). When I try to do the update it says close the lid but when I do nothing happens. Tried a reset a few times.Read on! In This Article Check the Powerbeats Pro Battery Forget and Reconnect Powerbeats Pro Reset Your Powerbeats Pro Turn Off Automatic Ear Detection Readjust Powerbeats Pro in the Charging Case Clean Your Earbuds and Charging Case Check for Bluetooth Interference Update Powerbeats’ Firmware Drain Powerbeats Pro’s Battery Consult Apple SupportSee the Beats Studio Pro feature guide. You can also add a Beats app widget to your Android device’s Home Screen to turn noise cancellation or transparency on or off. For more information about active noise cancellation, see the Apple Support article About Beats noise cancellation and noise isolation .My beats solo pros won’t go into pairing mode or factory restart. It’s completely charged so it can’t be a charging issue. I tried doing both my phone and laptop to see if the issue was my phone and not the beats. It did pair once, but it was on my sisters phone, however after that one pairing it would not work anymore. Any recommendations? DO NOT DOWNLOAD THE BEATS APP. It bricked my headphones in less than a week. I never stopped an update, but apparently they started one and bricked themselves. Rant-Time to switch to different headphones because the Apple acquisition of Beats finally caught up to my headphones. They disabled the windows beats updater and made it impossible to use.Feb 19, 2023 · There might be a minor software glitch due to which Powerbeats Pro won’t charge. It can be resolved by resetting the buds. To reset Powerbeats Pro, place both earbuds in the case and keep the lid open. Now press and hold the System button for 10 seconds until you see the LED light flashes red and white alternately. Keep the Beats headsets and your audio source in the proximal range – of 30 feet. Then go to the System preferences and select the Bluetooth settings. Look for already paired devices, and then find your Beats headset. Unpair them from the list afterward. The next step is to pair it again with Beats headsets.Mar 22, 2022 · Apple today released a new 4E64 firmware update for the Beats Fit Pro headphones that came out last November, updating the earbuds from the prior 4B65 firmware that came out at the end of November ... Next to the PowerBeats Pro, press on the “I” icon. Find the Automatic Ear Detection toggle and switch if off. On Apple AirPods Max, it says “Automatic Head Detection.”. On Android devices: Download the Beats app and connect it with your earbuds. In the settings app, find the “Automatic Ear Detection” toggle and switch it off.We're happy to help with making sure your Powerbeats Pro are updated to the latest firmware version. To start, you're correct; your Powerbeats Pro are automatically updated when they're paired with an iOS device running the latest software version, which is currently iOS 16.1. If you paired your Beats wireless headphones or earphones with your ...Nov 3, 2020 · PowerBeats Pro will not connect and stay connected to Windows 10 PC. I have a set of PowerBeats Pro earbuds that I have paired with my Windows 10 Surfacebook 2. When I try to connect to these earbuds though, it connects for all of 5 seconds and then disconnects and I cannot use them at all. Even after trying to reconnect, it refuses to stay ... Aug 21, 2019 · 538. Aug 26, 2019. #3. I had to get mine replaced because the left one stopped charging. I also find I need to make sure I put them into the case correctly. If an earbud isn't seated correctly, it stays powered on and runs the battery down. Then the next time I take them out, an earbud's battery is dead or close to it. Step 2: Press and hold the button on the back of the charging case for 15 seconds. Step 3: The LED light on the front of the charging case will flash white, indicating that your PowerBeats Pro have been reset. Step 4: After the reset, remove your PowerBeats Pro from the charging case and pair them with your device again.Sep 23, 2020 · Powerbeats Pro - Android firmware won't update. Anyone else have this issue ? My beats are currently running firmware 2C48 and the Android beats up keeps notifying me of a firmware update to 3A283 (Which i think is the latest Airpod FW). When I try to do the update it says close the lid but when I do nothing happens. Tried a reset a few times. The microphone of the Beats Powerbeats Pro is surprisingly good for a set of true wireless earphones in ideal circumstances, and while it doesn’t measure perfectly: the flaws aren’t going to ruin your voice. People with deep voices, ordinarily are most affected by that dip from 200Hz and lower, but it’s not so bad.Guys, this is already an older thread but wanted to share my experiences here quickly. I own the Powerbeats Pro and took them with me on skiing vacation. We were driving there (so no flights). The village was on around 1000m height above sea level. When we drove home, I‘ve noticed the beats button on my right beats pod got stuck.My beats solo pros won’t go into pairing mode or factory restart. It’s completely charged so it can’t be a charging issue. I tried doing both my phone and laptop to see if the issue was my phone and not the beats. It did pair once, but it was on my sisters phone, however after that one pairing it would not work anymore. Any recommendations?Jun 24, 2019 · Leave the case open. Press and hold the system button on the case for 15 seconds or until the LED indicator light flashes red and white. Release the system button. The LED indicator light will continue to flash white, which means that you can pair your Powerbeats Pro with your iPhone, Mac, Android device, or other device again." Beats Studio buds, disconnects left side I tried this with 2 iPhones, always happened the same. As soon as I pair the Beats Studio buds, it shows 100% charged in each bud, and 100% charged in the egg. I can count 3-4 seconds, and the left side bud just disappear from the screen, and obviously not sound in the left side bud.Oct 12, 2019 · If I understand, you don't have any audio coming through, though they will still control the playback. I'm happy to help! I see that you've reset the earphones already using the steps in Reset your Beats earphones, but the issue continues. Based on that, I would suggest getting in touch with Apple Support directly: Contact Apple Support. Jun 24, 2019 · Leave the case open. Press and hold the system button on the case for 15 seconds or until the LED indicator light flashes red and white. Release the system button. The LED indicator light will continue to flash white, which means that you can pair your Powerbeats Pro with your iPhone, Mac, Android device, or other device again." r/beatsbydre. Join. • 25 days ago. The translucent finish is everything I hoped it would be. This 1990s kid is thrilled. 1 / 3. 120. 47. r/airpods.Oct 1, 2019 · Try resetting your Powerbeats Pro: Reset your Beats earphones. In Settings > General > About > Name; try renaming your iOS device. If you continue to have trouble pairing your Powerbeats Pro after using the steps above, reach out to Apple for additional assistance: Contact Apple Support. Take care. 1. Restart Your Beats. This is quite a simple one, but sometimes your charging issues can simply be down to a case of ‘ turning it off and on again ‘. To switch off your Beats, simply hold down the power button until the headphones power down. Wait for a few seconds and turn them back on.Turn on and charge your earphones. To turn your earphones on or off, press and hold the power button on your left earbud for 1 second. The first time that you power on your Powerbeats, they're ready to pair with your device. The indicator light will flash to confirm that your Powerbeats are in pairing mode.538. Aug 26, 2019. #3. I had to get mine replaced because the left one stopped charging. I also find I need to make sure I put them into the case correctly. If an earbud isn't seated correctly, it stays powered on and runs the battery down. Then the next time I take them out, an earbud's battery is dead or close to it.Place the Powerbeats Pro earbuds in the case. Leave the case lid open. Press and hold the system button until the LED blinks. Open the Bluetooth menu on your Mac, Android device, or other device. For example, on your Mac, choose Apple ( ) menu > System Preferences, then click Bluetooth. In the list of discovered Bluetooth devices, tap or click ...Jun 25, 2019 · Left bud doesn’t charge sometimes. Right bud doesn’t charge sometimes. The pop-up window that’s supposed to appear when the buds are in the open case and you place the case near your phone to show their current charge almost never appears. The process to reset the case / buds doesn’t want to work at the moment. I have a problem automatically connecting one of the Powerbeats Pro headphones. Sometimes its left one sometimes its the right one. I have iPhone Xs Max so i open powebeats pro case remove left headphone put it on and nothing happens. I remove the right one and put it on and it connects but the left one doesn't.Leave the case open. Press and hold the system button on the case for 15 seconds or until the LED indicator light flashes red and white. Release the system button. The LED indicator light will continue to flash white, which means that you can pair your Powerbeats Pro with your iPhone, Mac, Android device, or other device again."The impressive Beats Studio Pro headphones are $100 off at Amazon, their lowest price ever. Link Copied! The Apple AirPods Max may be the best over-ear headphones for Apple users, but the Beats ...Keep the Beats headsets and your audio source in the proximal range – of 30 feet. Then go to the System preferences and select the Bluetooth settings. Look for already paired devices, and then find your Beats headset. Unpair them from the list afterward. The next step is to pair it again with Beats headsets.Sep 23, 2020 · Powerbeats Pro - Android firmware won't update. Anyone else have this issue ? My beats are currently running firmware 2C48 and the Android beats up keeps notifying me of a firmware update to 3A283 (Which i think is the latest Airpod FW). When I try to do the update it says close the lid but when I do nothing happens. Tried a reset a few times. 538. Aug 26, 2019. #3. I had to get mine replaced because the left one stopped charging. I also find I need to make sure I put them into the case correctly. If an earbud isn't seated correctly, it stays powered on and runs the battery down. Then the next time I take them out, an earbud's battery is dead or close to it.Feb 7, 2023 · Press and hold the system button on the case for 15 seconds or until the LED indicator light flashes red and white. Release the system button. The LED indicator light will continue to flash white, which means that you can pair your Beats Fit Pro with your iPhone, Mac, Android device, or other device again. Published Date: February 07, 2023 Helpful? 1) Forgot the device at bluetooth option. 2) Soft reset your iPhone. 3) Reset Powerbeats Pro (make sure both earphone placed correctly, press connect button until see the red flashlight then release) 4) Re-connect to your iPhone. 5) Check if the earphone got "Tone" sound when connected, if NOT, start from Step 1) again.Dec 5, 2021 · BEATS FIT PRO KEEPS FALLING OUT, EVEN WHEN USING THE SMALLEST EAR TIPS. I was looking at SpinFit ear tips, and wondering what model will work with the Beats Fit Pro, or whether there is another brand of silicone ear tip I can use. I had a pair of CP360 spinfit tips that I already had and used for a different pair of ear buds. Download the application for the beats updater. Click on the application after the installation is finished. Turn on your device. Get your micro USB cable and connect your Mac to your earphones. Go to the menu bar of the beats updater and tap on the status icon. Click on the powerbeats name and access the website through it.Jul 1, 2020 · Options. After having read some stuff on those earphones, this happens quite a lot. Someone mensioned it happened to them during flights, which make me think it’s a contraction-expansion issue. If the materials used in the device are not heat resistant, even the repetitive putting it in and out if your ear can make them rigid in the long run. Jun 15, 2019 · I have a problem automatically connecting one of the Powerbeats Pro headphones. Sometimes its left one sometimes its the right one. I have iPhone Xs Max so i open powebeats pro case remove left headphone put it on and nothing happens. I remove the right one and put it on and it connects but the left one doesn't. Jul 13, 2023 · Make your Beats headphones discoverable. Click on the Windows icon on the desktop and search for “ Bluetooth ” in the search field. Select Bluetooth and other device settings in the search results. Going to Windows Bluetooth settings. Turn on the Bluetooth toggle and click on the Add Device option. 6 Audio Sharing is compatible with Beats Fit Pro, Beats Flex, Solo Pro, Powerbeats Pro, Powerbeats, Solo3 Wireless, Powerbeats3 Wireless, Beats Studio3 Wireless, BeatsX, AirPods (1st generation or later), AirPods Pro, and AirPods Max. Works with iPhone 8 or later and iPod touch (7th generation) with the latest version of iOS; and 12.9-inch iPad ...Beats Powerbeats Pro Wireless Earbuds - Apple H1 Headphone Chip, Class 1 Bluetooth Headphones, 9 Hours of Listening Time, Sweat Resistant, Built-in Microphone - Black Visit the Beats Store 4.5 4.5 out of 5 stars 73,328 ratings538. Aug 26, 2019. #3. I had to get mine replaced because the left one stopped charging. I also find I need to make sure I put them into the case correctly. If an earbud isn't seated correctly, it stays powered on and runs the battery down. Then the next time I take them out, an earbud's battery is dead or close to it.I have a problem automatically connecting one of the Powerbeats Pro headphones. Sometimes its left one sometimes its the right one. I have iPhone Xs Max so i open powebeats pro case remove left headphone put it on and nothing happens. I remove the right one and put it on and it connects but the left one doesn't.Make your Beats headphones discoverable. Click on the Windows icon on the desktop and search for “ Bluetooth ” in the search field. Select Bluetooth and other device settings in the search results. Going to Windows Bluetooth settings. Turn on the Bluetooth toggle and click on the Add Device option.Go to Settings > Bluetooth. Tap the ‘ i ’ button next to your PowerBeats Pro. Choose ‘ Forget This Device ’ then tap Confirm. Return your PowerBeats Pro to the case and leave the lid open. Press and hold the System button in the case. Release the button after 15 seconds or when the light flashes red and white.Clean and care. Learn how to clean, store, and care for your Beats headphones. Learn how to clean your beats. Apr 1, 2022 · Next to the PowerBeats Pro, press on the “I” icon. Find the Automatic Ear Detection toggle and switch if off. On Apple AirPods Max, it says “Automatic Head Detection.”. On Android devices: Download the Beats app and connect it with your earbuds. In the settings app, find the “Automatic Ear Detection” toggle and switch it off. But it’s fine if they don’t fit your ears, you can always return them. That’s the gamble when buying earbuds. The AirPods Pro, AirPods 2/3, Beats Studio Buds, Sony’s $250 earbuds, and most other earbuds don’t fit my ears. The Samsung Galaxy Buds+, Jabra Elite Active 75t, PowerBeats Pro, Beats Fit Pro, and all of Bose’s earbuds fit me. 538. Aug 26, 2019. #3. I had to get mine replaced because the left one stopped charging. I also find I need to make sure I put them into the case correctly. If an earbud isn't seated correctly, it stays powered on and runs the battery down. Then the next time I take them out, an earbud's battery is dead or close to it.DO NOT DOWNLOAD THE BEATS APP. It bricked my headphones in less than a week. I never stopped an update, but apparently they started one and bricked themselves. Rant-Time to switch to different headphones because the Apple acquisition of Beats finally caught up to my headphones. They disabled the windows beats updater and made it impossible to use. How to Find and Connect Your Beats Fit Pro on an Android Phone/Tablet. Swipe down from the top of your screen. Find the Bluetooth icon, press it, and hold it until the Bluetooth page opens. Make sure Bluetooth is turned on. Make sure your Beats Fit Pro are in Pairing Mode (see sections above). Tap on the name of your Beats Fit Pro.May 7, 2023 · Reply. Me too. Best answer. Jeff_888. Community Specialist. Hi reacher1, Thank you for participating in the Apple Support Communities. It looks like you've come from the correct article and have followed the right steps to reset them: Reset your Beats Fit Pro - Apple Support. If you're unable to reset your Beats or the issue you're having ... Seems to cut off; then when trying to turn back on 3 flashes of the white light; then in a few minutes they work again only to crash out a few minutes later. Resetting does not work nor does updating the firmware. Given the amount of content on the web concerning the performance of these with sweat, I hypothesize that it is because they are not ...DO NOT DOWNLOAD THE BEATS APP. It bricked my headphones in less than a week. I never stopped an update, but apparently they started one and bricked themselves. Rant-Time to switch to different headphones because the Apple acquisition of Beats finally caught up to my headphones. They disabled the windows beats updater and made it impossible to use. Oct 12, 2019 · If I understand, you don't have any audio coming through, though they will still control the playback. I'm happy to help! I see that you've reset the earphones already using the steps in Reset your Beats earphones, but the issue continues. Based on that, I would suggest getting in touch with Apple Support directly: Contact Apple Support. Jun 16, 2022 · 1. Restart Your Beats. This is quite a simple one, but sometimes your charging issues can simply be down to a case of ‘ turning it off and on again ‘. To switch off your Beats, simply hold down the power button until the headphones power down. Wait for a few seconds and turn them back on. Go to Settings > Bluetooth. Tap the ‘ i ’ button next to your PowerBeats Pro. Choose ‘ Forget This Device ’ then tap Confirm. Return your PowerBeats Pro to the case and leave the lid open. Press and hold the System button in the case. Release the button after 15 seconds or when the light flashes red and white.Feb 18, 2022 · Press and hold down on the case’s System button. Do so until the LED light on the front of the case blinks. This will ‘forget’ the connection between the devices. Return to your laptop and open up Settings, then go to your Bluetooth connections. Look for your Powerbeats Pro on the connections list. Click on it. Reply. Me too. Best answer. Jeff_888. Community Specialist. Hi reacher1, Thank you for participating in the Apple Support Communities. It looks like you've come from the correct article and have followed the right steps to reset them: Reset your Beats Fit Pro - Apple Support. If you're unable to reset your Beats or the issue you're having ...Guys, this is already an older thread but wanted to share my experiences here quickly. I own the Powerbeats Pro and took them with me on skiing vacation. We were driving there (so no flights). The village was on around 1000m height above sea level. When we drove home, I‘ve noticed the beats button on my right beats pod got stuck.538. Aug 26, 2019. #3. I had to get mine replaced because the left one stopped charging. I also find I need to make sure I put them into the case correctly. If an earbud isn't seated correctly, it stays powered on and runs the battery down. Then the next time I take them out, an earbud's battery is dead or close to it.Powerbeats Pro - Android firmware won't update. Anyone else have this issue ? My beats are currently running firmware 2C48 and the Android beats up keeps notifying me of a firmware update to 3A283 (Which i think is the latest Airpod FW). When I try to do the update it says close the lid but when I do nothing happens. Tried a reset a few times.Nov 11, 2019 · If I understand correctly, you are having an issue with one of your Powerbeats Pro earbuds not working. To help with this, please follow the steps in this resource to reset your Powerbeats Pro earbuds and then contact Apple if you need any further assistance. Reset your Beats earphones. Contact Apple Support. Cheers! Seems when it's meant to be charging off the arms are closed it flashes white as soon as i open the arm cups it starts flashing red again whether the charger is in or not.. Even using volume-&power isn't doing anything same as mute button.. Even the power button isn't turning them off.. Urrrggh fkn beats. czpetr001.1. Restart Your Beats. This is quite a simple one, but sometimes your charging issues can simply be down to a case of ‘ turning it off and on again ‘. To switch off your Beats, simply hold down the power button until the headphones power down. Wait for a few seconds and turn them back on.How can we help? Change the settings Reset your Earbuds Lost Powerbeats Pro Clean and care Learn how to clean, store, and care for your Beats earbuds. Learn how to clean your beats Find your serial number Learn where to look for the serial number on your Beats. Find serial number Service and warranty Clean and care. Learn how to clean, store, and care for your Beats headphones. Learn how to clean your beats. Jul 1, 2020 · Options. After having read some stuff on those earphones, this happens quite a lot. Someone mensioned it happened to them during flights, which make me think it’s a contraction-expansion issue. If the materials used in the device are not heat resistant, even the repetitive putting it in and out if your ear can make them rigid in the long run. Download the Beats app to unlock features that put you at the center of your music like never before. Now you can control your Beats product in multiple ways straight from the app. One touch pairing; Locate My Beats; Product widgets; Firmware updatesSee the Beats Studio Pro feature guide. You can also add a Beats app widget to your Android device’s Home Screen to turn noise cancellation or transparency on or off. For more information about active noise cancellation, see the Apple Support article About Beats noise cancellation and noise isolation .Jan 19, 2022 · Beats Studio buds, disconnects left side I tried this with 2 iPhones, always happened the same. As soon as I pair the Beats Studio buds, it shows 100% charged in each bud, and 100% charged in the egg. I can count 3-4 seconds, and the left side bud just disappear from the screen, and obviously not sound in the left side bud. The Samsung Galaxy Buds+, Jabra Elite Active 75t, PowerBeats Pro, Beats Fit Pro, and all of Bose’s earbuds fit me. That’s about it. I’ve tried so many others over the years and end up returning most earbuds I buy. I’ve kept the PowerBeats Pro for a couple of years and now I’m moving to the Beats Fit Pro.DO NOT DOWNLOAD THE BEATS APP. It bricked my headphones in less than a week. I never stopped an update, but apparently they started one and bricked themselves. Rant-Time to switch to different headphones because the Apple acquisition of Beats finally caught up to my headphones. They disabled the windows beats updater and made it impossible to use.Whether they’re buried in a backpack or left at the gym, chances are you won’t be without your Beats for long. With the Find My app 1, you can locate compatible Beats headphones from your iOS device or use iCloud from your browser.
May 17, 2023 · Connect the charging case to a power source with the USB-C cable that's included with your Beats Studio Buds. You can also charge the case without the earbuds. Your Beats Studio Buds + earbuds each provide up to nine hours of playback. 1 With the charging case, you can get up to 36 hours of playback. 2 And with Fast Fuel, you can get up to one ... . 2002 ford ranger for sale craigslist
My problem: I am pairing the Beats Fit Pro buds to my Series 7 Cellular Apple Watch. The music is interrupted by breaks of silence (lasting a fraction of a second to a couple of seconds). The music continues "playing" during the silence, and when the volume comes back the song is at the spot it would have been, had the volume not gone off.If I understand correctly, you are having an issue with one of your Powerbeats Pro earbuds not working. To help with this, please follow the steps in this resource to reset your Powerbeats Pro earbuds and then contact Apple if you need any further assistance. Reset your Beats earphones. Contact Apple Support. Cheers!Beats Solo 3 Wireless on-ear headphones immerse you in rich, award-winning sound, everywhere you want to go. Up to 40 hours of listening time. Take calls and take control. Supports Spatial Audio*. Compatible with Apple & Android. Leave the case open. Press and hold the system button on the case for 15 seconds or until the LED indicator light flashes red and white. Release the system button. The LED indicator light will continue to flash white, which means that you can pair your Powerbeats Pro with your iPhone, Mac, Android device, or other device again."Step 2: Searching Device. After finding and turning on powerbeats, open your laptop and go to your Bluetooth settings. Select Windows icon which is present on the extreme bottom left corner. Click on the settings gear icon. Select the device, select Bluetooth and other device settings. The easy way: If you found the steps a little bit hard to ...Seems when it's meant to be charging off the arms are closed it flashes white as soon as i open the arm cups it starts flashing red again whether the charger is in or not.. Even using volume-&power isn't doing anything same as mute button.. Even the power button isn't turning them off.. Urrrggh fkn beats. czpetr001.Dec 29, 2020 · Community Specialist. Jan 1, 2021 11:13 AM in response to jan-marie. Hello jan-marie, Thanks for sharing those details. If you're still experiencing this issue when you pair your Beats with other devices, then it is possible that they may need to be serviced. However, we do have one more isolation step we'd like to try. For me, the key was to push volume down first then the button. My Beats Solo Pro would not connect to any devices and I could not reset it. Here's what finally worked for me. I charged the headphones to 100% (LED is solid white) Then I held the volume UP button and the "Mode" button for 10+ seconds. Clean and care. Learn how to clean, store, and care for your Beats headphones. Learn how to clean your beats. Beats Powerbeats Pro Wireless Earbuds - Apple H1 Headphone Chip, Class 1 Bluetooth Headphones, 9 Hours of Listening Time, Sweat Resistant, Built-in Microphone - Black Visit the Beats Store 4.5 4.5 out of 5 stars 73,328 ratings Seems to cut off; then when trying to turn back on 3 flashes of the white light; then in a few minutes they work again only to crash out a few minutes later. Resetting does not work nor does updating the firmware. Given the amount of content on the web concerning the performance of these with sweat, I hypothesize that it is because they are not ... Dec 29, 2020 · Community Specialist. Jan 1, 2021 11:13 AM in response to jan-marie. Hello jan-marie, Thanks for sharing those details. If you're still experiencing this issue when you pair your Beats with other devices, then it is possible that they may need to be serviced. However, we do have one more isolation step we'd like to try. You can follow the below-mentioned steps to turn off the wireless earphones without the case. Firstly, remove the earphones from your ears. Now, go to the Bluetooth settings of the mobile phone, and disconnect the Powerbeats Pro from there. Wait for a few minutes, and the headphones will turn off on its own. You can check whether the device is ...2. Tap "Pair new device." It is situated atop the page next to a plus sign. Tapping it will open up a new menu of Available devices . Available devices may take some time to appear. Be patient in waiting for your Powerbeats Pro to appear. 3. Tap your Powerbeats Pro from the Available devices menu..